Very polite and professional. My vehicle was very well cared for. They took all precautions to make sure my vehicle was transported safely. I definitely highly recommend this company.
Those two young men I believe their names are Tayven, and kole they make an excellent team
Great customer service! Quick, easy, and cooperative! Will always be my first recommendation to anyone!
Knowledgeable technician! Fast and excellent service with professional results!
Very happy with this Gerolds Towing. They were quick and on point with the price. Very professional. These guys know what they are doing. They got me out of harms way very quickly. I would definitely recommend these guys. Sweet fleet too. Nice taken care of trucks. Thanks again for your help guys 😎😎😎
I tipped a 65hp skid steer this past weekend because the bucket was too high and went over a slight decline and was too top heavy and tilted it over onto its bucket, leaving it with about an 80 degree tilt. This happened at around noon on a Sunday. Gerald's towing assured me that they could come out and help. Young guy (Kole, or was it Cody? can't find name on receipt) came out and was very professional, he assessed the situation and unpacked his tools and proceeded to lower the skid steer like a baby, soft. It started right up and I was on my way. Very professional, if I was stuck in a ditch late at night, Kole would be top of my list to call to help!!! Thank You sooooo very much for rescuing me on a Sunday afternoon, job well done young man!!!! Jason D
Had a few repair done with Gerald's and I have to say the mechanic Matt that worked on my truck was AWESOME!!!! He fixed it pretty quick and answered all my questions. In the future I'll be contacting them for anything on my truck that breaks
Great service, the only problem I have is I think they overcharged me. They will get the job done but be ready to pay. They're worse than the dealers.
Had a truck slide in the ditch late yesterday so called them and they sent out a driver named Kole (19) years old CONFIDENT not cocky young man who hooked up my truck which was loaded with trees and inched my truck out of a bad situation with true professionalism . Whoever took the time to mentor n train this young man you should be proud You have a kid that wants the best ,gives the best, and cares about his equipment the same he did mine In his words I LOVE MY JOB These days kids don’t want jobs much less love them Thanks Gerald’s and thanks Kole you give people like me hope in this country and to dad you raised a fine young man 👍🏿
We had a stack of 5 chassis that were leaning and about to fall down. Kole assessed the situation, setup correctly and quickly, operated the rotating boom with precision, and got us square and rolling in no time. Super fair on the price. Good people too. 👍🏼 Real pros!
I can not comment on their towing service, but I can comment that they do not show any compassion toward families when there is a fatality. RIH LFL
Great customer service! Dispatcher was knowledgeable and communicated throughout the wait time. The truck driver, Tucker, was courteous and helpful as well.
Great experience with Gerald's Towing. They were very friendly and very professional. They know what they're doing and didn't waste time doing it. We highly recommend them!
Last week I was stuck in a ditch surrounded by water and could not get out in front of someone's house while I was delivering food at 2 o'clock in the morning. Wasn't the safest of neighborhoods but I don't mind delivering there but when you're stuck there it's a different story. I called 7 tow companies and no one had another truck...finally I was able to get in touch with Gerald's towing and Amber answered the phone.. she was absolutely amazing. She stayed on the phone with me until someone got there ... She actually video called me The whole time and that made such a difference and made me feel so much better. and when she called to have the employee come get me she told him to hurry up because I was not in a safe place and I needed to get out of there ASAP. Within 20 minutes he was there to get Me and another 10 minutes I was out of the ditch and my car was fine and I was fine. I will never call another tow company again.
Best Towing company around! They stayed true to their quote I was given over the phone. The tow truck driver named Tucker was extremely knowledgeable polite well-mannered and pulled my vehicle out of a ditch without damaging anything or even a scratch. Not to mention shoveled any dirt that was left behind back into the ditch making the homeowner ecstatic over his consideration of ruts and his yard. Would recommend this company to anyone!
Reasonable, awesome customer service representatives . May come off as a bit stern but God has his hands on the establishment.
Very positive, the driver worked very hard to unlock a difficult vehicle and did not give up
Just wanted to give a shout out to Gerald’s Towing. Thank you! Kole and Ryan so willing to help- professional and accommodating. Most of all, they were polite with a neat sense of humor- surely needed at a stressful time! Thank you for a great job! Will always remember your kindness, a rare find!
Tucker brought my car from Scott to St Martinsville. Great guy. I called 3 other towing companies and this was the cheapest out of all of them and the service was excellent. Tucker knew what he was doing and got us there with no problem.